Shipping & Returns

Thank you for shopping with Bentz Luxury.

If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.


Before you return a product, please make sure that:

  • The product was purchased within the last 30 days.
  • You have the receipt or proof of purchase.
  • You obtained a Return Merchandise Number (RMN) from us.

To obtain a Return Merchandise Number (RMN), contact us via Email:

Send the product with the receipt or proof of purchase and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

Bentz Luxury
P.O. Box 730544
San Jose, CA 95173


Shipping charges

Complimentary shipping and returns-US shipping only.


Damaged items

If you received a damaged product, please notify us immediately for assistance.


Sale items

Sales items are NON-refundable


Contact us

If you have any questions about our Returns and Refunds Policy, please email us at